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Privacy policy

What Moat.page collects, why, who it's shared with, and the controls you have. Written to be read, not skimmed past.

Working draft under legal review. This document describes how Moat.page works today. It may change before it is finalised, and changes will be dated here.

The short version

  • You decide what's on your page and who can see each part of it.
  • Your page is shared only with partner apps you connect, and only at the visibility you've chosen.
  • Email and phone are never shown on public cards. Only approved partner servers can request them.
  • We don't sell personal data and we don't run ads.
  • Delete your page any time. We delete it and tell every connected app to delete what it holds.

Who we are

Moat.page ("Moat", "we") is operated by TheWORKCompany. We decide how and why your personal data is processed on Moat, which makes us the controller of that data. Questions go to [email protected].

What we collect

CategoryExamplesWhere it comes from
AccountEmail address, sign-in times, session identifiersYou, through Werify email-code sign-in
Page contentName, photo, headline, about, experience, education, skills, certifications, projects, linksYou, or a LinkedIn import you start
Status signalsOpen to work, can mentor, need funding and similar, with any details you addYou
Contact detailsContact email, phone number, birthdayYou. Visible only to you unless stated below
NetworkFollows, connection requests, connections, blocks, messagesYou and people you interact with
Connected appsWhich partner apps you've connected, their addresses and your keys for themYou and the partner apps you use
Company and service pagesCompany or service details you publish, and who created themYou
TechnicalIP address, browser type, pages viewed, cookiesYour browser and our servers

When you import from LinkedIn, you choose which sections to bring in. We don't keep the rest of the export.

How we use it

PurposeLegal basis (UK and EU)
Create, host and show your pagePerforming our contract with you
Share your page with partner apps you connectPerforming our contract with you, at your direction
Follows, connections and messagesPerforming our contract with you
Service emails such as sign-in codes and connection requestsPerforming our contract. You can turn off non-essential emails in settings
Security, fraud and abuse prevention, rate limitingOur legitimate interest in keeping Moat safe
Understanding how the site is used (analytics)Consent, where the law requires it
Complying with the lawLegal obligation

We don't make decisions about you that have legal or similarly significant effects using automated processing. The HAPI score is not live. If it launches, it will be off by default and described on the HAPI method page.

What partner apps receive

Partner apps are other products that show Moat pages, currently Club, Dium, joq and ewent. A partner app receives your data only after you connect it, usually by signing in to it with the same email.

WhatWho can see it
Card: photo, name, title, company, location, follower countsAnyone viewing a Moat card, if your page is public
Public: headline, about, skills, status signals, social linksAnyone viewing a public-level card, if your page is public
Full: experience, education, certifications, projects and morePartner apps and viewers allowed by your visibility settings
Email and phoneOnly approved partner servers using their private key, never browsers
Updates, deletion and unlinking noticesPartner apps you've connected

Each partner app is responsible for what it does with your data once received, under its own privacy policy. Our partner terms require them to respect your visibility settings, keep keys secure, and delete your Moat data when you delete your page.

Service providers

We use a small number of providers who process data on our behalf, under contract:

  • Werify, for email-code sign-in, and for payments when paid plans launch.
  • Hosting and content delivery, including Cloudflare for cached files.
  • Email delivery, for sign-in codes and notifications.
  • Google Analytics, for aggregate site usage.
  • LinkedIn, only when you choose to connect it for an import.

Your controls

  • Set your profile, activity and connections to everyone, connections only, or only you.
  • Choose who can message you, and which emails you receive.
  • Remove a connected app from your page. It's notified straight away.
  • Download your page as a résumé PDF.
  • Delete your account from your settings.

How long we keep it

We keep your data while your account is active. When you delete your account, we delete your page from Moat, notify every connected app, and remove remaining copies from backups on our regular backup cycle. We may keep limited records longer where the law requires it, such as records of abuse reports.

Your rights

Depending on where you live, you can ask us to:

  • give you a copy of your data, or send it to another service;
  • correct data that's wrong, or delete it;
  • restrict or object to how we use it;
  • withdraw consent you've given, such as for analytics.

California residents have the right to know, delete and correct personal information and to opt out of its sale or sharing. We don't sell or share personal information for cross-context behavioural advertising. We won't treat you differently for using your rights.

To make a request, contact us. We'll confirm it's you, then respond within one month, or sooner where the law requires. When you ask us to correct or delete data, we pass that on to each connected app. You can also complain to your local data protection authority.

International transfers

Our providers may process data outside your country. Where the law requires it, we use recognised safeguards such as standard contractual clauses.

Security

Connections use HTTPS. Session cookies are Secure and SameSite, and session identifiers can't be read by page scripts. Partner keys are server-only, webhooks are signed, and public endpoints are rate-limited. No system is perfect. If a breach affects you, we'll tell you and the relevant authorities as the law requires.

Children

Moat is for people aged 16 and over. If you believe a younger person has created a page, tell us and we'll remove it.

Changes

If we make meaningful changes, we'll update the date above and let account holders know before the change takes effect.

Contact

Email [email protected] with "Privacy request" in the subject, or use the contact page. See also our cookie notice and terms of service.